FAQ
Ticket Questions
Ticket Questions
Q: Do I have to purchase tickets in advance?
A: Yes – we have to give the breweries notice of how many people to prepare for. For most tours tickets must be purchased a minimum of 48 hours before the tour starts, however they tend to sell out before then.
Q: What is included in the ticket price?
A: A custom pick-up, transport, and 2-3 samples at each stop with snacks along the way. The purpose of the tour is not ugly intoxication but adventure, enjoyment, and brew brotherhood (and sisterhood).
Q: Does the tour guide accept gratuities?
A: Gratuities are always appreciated. Standard is 18-25% We also gratefully accept your feedback on our contact form, Yelp!, TripAdvisor, and Tweet us.
Q: What is the cancellation policy?
A: Refunds and transfers are available on a case-by-case basis. Please contact The BrewsLine to request a refund or to transfer tickets. Within 72 hours of a tour all tickets are non-refundable and non-transferable.
Q: Do you ever cancel tours?
A: Although it is very rare, we do reserve the right to cancel, for example in the event of a severe weather warning. In the case of cancellation, we will refund tickets or reschedule purchased tickets to another date. To receive a refund for a canceled tour, contact us.
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Q: Can we bring someone under 21?
A: No. This tour is strictly for those 21 and over.
Tour Questions
Q: Do we just drive around and drink?
A: No! Our tours combine information about the beers the brewers and the Indiana brewing scene, creating a unique, fun and informative experience. The purpose of the tour is relaxation, socialization, and enjoyment not ugly intoxication.
Q: How long does the tour last?
A: Typically three and one half to four hours.
Q: Are there bathrooms available on the tour?
A: Each of our stops have bathrooms. There is no bathroom on the bus.
Q: Do you start and finish in the same place?
A: Yes – we will return you to your start location at the end of the tour.
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Q: Are cameras allowed on the tour?
A: Of course! If you get a shot you love, please share it on Facebook, Twitter, Beer Advocate, Tripadvisor, Yelp! and send it to Mom, Grandma and kevin@brewsline.com
Q: Can I book a private tour?
A: Absolutely. All of our tours are private one fee covers the the first six riders. You can add an additional 8 riders at a per person rate.
Q: How much food is served on the tour?
A: We do provide light snacks. This is not intended to be a full meal. We encourage you to eat before. Many of our brewery stops also serve a variety of food items.
Q: How many stops are there on the tour?
A: This varies, though generally it’s around 3-4 stops. The route and specific breweries can change due to the weather, and the brewers’ schedules and capacity.
Q: Can you pick our group at a location of my choice?
A: Yes, A custom pick-up spot is included in your group tour (within a specific geography) When you book please indicate where you want your group to be picked up.
Q: Can I drink on the BrewsLine?
A: Yes, you can! Indiana state law states that if you are in a “vehicle for hire” passengers can consume alcohol in the passenger compartment only. However we do not allow you to bring alcoholic beverages not purchased from our partners. This is not a BYOB tour.
Q: How many people will be on the tour?
A: The maximum number is 14.
Q: What happens if it rains or snows?
A: Generally, tours occur regardless of weather, but we reserve the right to cancel in the event that weather is severe enough to threaten the safety of our participants.
Q: Will you wait for me if I am late for the tour?
A: Tours start promptly so as to stay on schedule and enjoy all of our stops. Please be ready 15 minutes before the tour departs.
Q: What is not included?
A: Transportation and sample courtesy of our brewery partners.If you order anything extra at a brewery you are responsible for payment
Q: Do I need to bring my ID?
A: Yes, you may be required to present your ID in order to taste beers and other alcoholic beverages on the tour.
Q: Can we purchase growlers or bottles to take home?
A: Yes, there will be a cooler and some storage in the bus and you are welcome to purchase sealed beer containers to take home.
Q: What is a Growler?
A: Growler is a glass jug that typically carries a half-gallon of fresh beer. Growlers are filled straight from the tap and sealed with a twist-cap. Once you purchase your initial glass growler, refills cost significantly less. Most breweries will fill growlers from other establishments; however, they may place a sticker from the brewery on the glass. Most breweries offer a smaller container, called a bullet, as well. Beer typically stays fresh one week after the fill date. If you purchase the growler or the bullet you cannot consume at the brewery. These sales are considered “take out”.
Q: What if people get drunk or unruly?
A: The BrewsLine and partners reserve the right to refuse service or participation in the tour to anyone who is overly intoxicated. If your behavior is inappropriate and disrupts other guests you may be asked to leave the tour and return to the starting point at your own expense.
Q: Should we eat before the tour?
A: Yes, there will be light snacks provided on the tour but these are not designed to replace a meal. We do not recommend drinking on an empty stomach.